Quality Policy

To ensure that best practices are followed to meet QA/QC standards, T.C.P. has an Operating Procedure and Quality Plan that is adhered to for the application of protective coatings. We work to all International Standards, manufacturer compliance and client specifications.

T.C.P. only employs trained and experienced personnel for the application of protective coatings. All work are inspected and appropriate QA/QC testing is carried out progressively to ensure accordance with the specified requirements. Client representatives can inspect work at any stage with inspection reports supplied at the close of the job.

We commit ourselves to:

Achieve the highest standards of quality and safety.
Continually identify and comply with our Customers specific needs, conducting all our business openly and with integrity.
Provide professional and technical training to develop the individual skills of our employees within an environment conducive to synergy and equal opportunity.
Keep abreast, research and where appropriate apply the latest, most advanced protective coating methods and techniques.
Respect the nature environment & uphold the culture and values of the communities in which we work.

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Our methods

1. Quality Control Supervisor (Job Description)

    QCS verifies conformance to specification through detailed documentation of reports.
    QCS establishes a program to monitor all equipment requiring calibration.
    QCS initiates the general training requirements for contractor QC personnel in the field.
    QCS is responsible for Implementation of a Quality System* results in reducing rework and waste and ensuring conforming work through documentation (Daily QC Reports) i.e. Quality assurance verifies that the quality of the work performed is actually what is claimed.
    QCS is responsible for document control, calibration verification, and identifying non-conformities and recommending corrective actions, as well as review inspection reports generated in the field.
    QCS is designated by upper management to supervise the quality process.
    QCS shall receive and address all corrective action reports and non-conformance reports.
    QCS shall have a designated replacement and written back-up plan in his absence.
    QCS shall initiate all documents pertinent to the job spec and the quality program kept on hand at the job site and in the office.
    QCS administers a program to train, qualify and assess personnel. Craft worker performance should be evaluated at least annually through written and or hands-on performance tests.
    QCS shall maintain relevant SSPC and ASTM standard, instructions, and other reference data to distribute to QC jobsite personnel and have on hand both in the field and the office.
    QCS shall maintain a Quality Manual to convey accurately, completely, and concisely the company’s policies, objectives, and governing documented procedures of the organization.
    QCS should review quality control procedures continually and institute an annual review with upper management.
    QCS shall maintain document control including giving and distributing the appropriate forms, verifying receipt of documents by the intended recipients, recalling obsolete document; and managing document revision and the revision log.

2. QCS Duties

    QCS shall establish procedures and records for calibrating all measuring and testing equipment before it is put into service. Equipment must be re-calibrated periodically.
    QCS shall review all contract and specifications, including documenting all correspondence related to ambiguous specifications, ad difference of opinion. The job specification and drawings, amendments, and notes from job-related conferences or meeting are among the items reviewed and documented. Keeping records of who received what communications when is also crucial.
    QCS shall review all process control procedures (actions and procedures specific to a task assembled in a logical sequence that describes all the steps necessary to produce a finished product)
    QCS shall assist and review work plans.
    QCS shall establish an inspection plan for every project as part of the work plan that establishes procedures for “hold-points” or “check points”. Vague, ambiguous, or contradictory items in the specifications must be clarified in writing. All concerns about the specifications should be addressed during the pre-job conference. Daily planning meeting and weekly tailgate meeting are essential to job success.
    QCS shall review all field inspection reports. Inspection reports are written record that verifies conformance to specifications and standards. Daily inspection reports shall be tied to each phase of work. The third party inspector’s daily activities should be recorded in the daily work log.

Regular internal audits verify that a contractor’s production operation comply with this Quality System. SSPC QP-certified companies are required to perform at least one annual internal Audit. The QCS should establish procedures for and perform root-cause analysis to eliminate non-conformities.

Preventative Action (PA) system requires the QCS to take a proactive approach to a problem before an inspector the client issues a Corrective Action Report (CAR). Follow-up is the most essential element to make any Quality System work.

3. Quality System

Incorporation of all aspects necessary to meet the requirements to comply with ISO 9001

4. Quality Manual

Company manual conveys company policies, objectives and governing documentary procedures.

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